BeMyGuest Pte. Ltd.
- we hire fairly.
Hiring the best candidate for the job, regardless of gender, ethnicity, gender, age, or physical appearance, is central to our company culture. We believe in fostering a diverse and inclusive workplace, and we believe everyone should have the same access to opportunities.
That’s why we use Careera. There are no job applications; you will be matched with jobs you’re a good fit for. And we will only be able to choose candidates based on skills, personality and capabilities.
Account Manager
The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Requirements
- Provide ongoing support and training to our clientele of Booking System users, predominantly attractions and travel activity operators in South East Asia.
- Continuously monitor client accounts to ensure the best sales results are achieved through our several Booking System modules: E-commerce, Point of Sale and B2B.
- Ensure onboarding and launch of new client accounts are done according to each account’s agreed requirements and timelines.
- In charge of daily communications with Booking System users, through several communication channels: Chat, Slack, WhatsApp, Email, Phone.
- Liaise with various internal departments as required: Product and Technical teams, Finance team and Business Development.
Requirements
- Previous experience (min 1-2 years) working with SaaS, Ecommerce or Booking System companies preferred.
- Proven ability to work under pressure, multi-task and meet deadlines.
- Accurate and efficient execution skills, with high attention to detail.
- Team player with the ability to collaborate well.
- Exceptional customer service communication skills.
- Strong writing skills in English are a must.
- Fluency in other Asian languages is a plus.
- Willingness to provide support some weekends and public holidays if required.