BeMyGuest Pte. Ltd.
- we hire fairly.

Hiring the best candidate for the job, regardless of gender, ethnicity, gender, age, or physical appearance, is central to our company culture. We believe in fostering a diverse and inclusive workplace, and we believe everyone should have the same access to opportunities.

That’s why we use Careera. There are no job applications; you will be matched with jobs you’re a good fit for. And we will only be able to choose candidates based on skills, personality and capabilities.

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Operations Executive

We are looking for Operation Executives to help operators of travel activities maximize the benefits of using our network and booking system by providing them the highest quality level of support they deserve.

Requirements

- Upload and update product information, including, but not limited to descriptions, pricing, calendars, photos etc.
- Maintain the integrity and accuracy of product information selling on our platforms.
- Provide ongoing support to operators using our platform and booking systems.
- Handle customer inquiries about booking changes, cancellations, refunds or emergency cases via multiple communication channels: Chat, Slack, WhatsApp, WeChat, Email, Phone

Requirements

- Accurate and efficient execution skills, with high attention to detail.
- Proven ability to work under pressure, multi-task and meet deadlines.
- Very strong analytical and problem-solving skills.
- Experience in working within a high-paced environment.
- Team player with the ability to collaborate well.
- Exceptional customer service communication skills.
- Strong writing and speaking skills in English are a must.
- Willingness to work weekends, public holidays and shift hours if required.
- Previous experience working in eCommerce or with an Online Travel Agency is preferred 
- Previous experience working in a similar role for example Customer Service, Account Executive or Operations Support role is an advantage.
- Candidates who are able to translate descriptions of products from English to any of the following languages will be at a significant advantage: Bahasa Indonesia, Mandarin, Korean, Japanese, Thai, Vietnamese.